Legal

Privacy Policy

Effective October 29, 2026 · Last updated October 29, 2026

This Privacy Policy explains how [HomesCheckr LLC] ("HomesCheckr," "we," "us") collects, uses, shares and protects information when you use the HomesCheckr website, apps and related services (the "Service"). By using the Service you acknowledge this Policy. If you do not agree, please do not use the Service.

1. Information we collect

Information you give us.

• Account details: name, email address, password (stored only in hashed form), ZIP code, account type (homeowner or property owner) and, if you choose, a phone number.
• Property and product details: the items you add, such as model and serial numbers, brand, product type, install or manufacture dates, locations within a property, roof material and size, and any notes.
• Photos you upload or take of product labels, barcodes, QR codes or rating plates.
• Recall claim details: the remedy you choose, the address where the product is installed, serial number and contact information.
• Quote requests: the details you send to a service provider, your preferred timing and your contact information.
• Payment information for paid plans. Payments are processed by our payment processor; we do not store full card numbers.
• Messages you send us, such as support requests.

Information collected automatically. Device and browser type, IP address, approximate location derived from IP address, pages viewed, actions taken in the Service, and dates and times of use. We collect this through server logs and the technologies described in Section 5.

Information from other sources. Public product recall data, such as from the U.S. Consumer Product Safety Commission; product specification data from manufacturers or data providers; and, if you are a service provider, business information you or public sources provide, such as licensing and reviews.

2. How we use information

• To provide the Service, including estimating remaining lifespan, matching your products against recalls and showing your dashboard.
• To read product labels you photograph. We may use automated tools, including artificial intelligence services, to extract model numbers, serial numbers and dates from images.
• To send you recall alerts, end-of-life reminders, account notices and, with your permission, marketing messages.
• To file recall claims and send quote requests when you ask us to.
• To show you local service providers relevant to your products and location.
• To process payments, prevent fraud and abuse, secure the Service and comply with law.
• To understand how the Service is used and improve it. We may create de-identified or aggregated data that does not identify you, and use it for any lawful purpose.

3. How we share information

We do not sell your personal information for money. We share it only as described here:

• Manufacturers and recall programs, at your direction. When you file a recall claim, we send your name, contact details, installation address and product details to the manufacturer or its recall administrator so it can provide the remedy. We do this only after you confirm.
• Service providers you choose, at your direction. When you request a quote, we send your contact information and the product details you approve to that company. These companies are independent businesses with their own privacy practices. Some pay us to be featured or pay us per request; such listings are labeled "Sponsored."
• Vendors who help us run the Service, such as hosting and content delivery (for example, Cloudflare), databases, email and text-message delivery, payment processing (for example, Stripe), mapping (for example, Google Maps) and AI processing of label photos. They may use your information only to perform services for us.
• Legal and safety reasons, when we believe in good faith it is required by law, legal process or to protect the rights, property or safety of HomesCheckr, our users or others.
• Business transfers, such as a merger, financing, acquisition or sale of assets, subject to this Policy.
• With your consent or as otherwise disclosed when you provide the information.

4. Text messages and email

If you give us your phone number and agree to receive texts, we may send recall alerts, end-of-life reminders and account messages to that number, which may be sent using automated technology. Consent to texts is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. We do not share your mobile number or text-messaging consent with third parties for their own marketing.

You can unsubscribe from marketing emails using the link in any such email. We will still send important account and safety messages, including recall alerts you have signed up for.

5. Cookies and analytics

We use cookies and similar technologies that are needed to keep you signed in, remember your settings and secure the Service. We may use privacy-focused analytics to understand overall usage. We do not currently use third-party advertising cookies or share information for cross-context behavioral advertising. If that changes, we will update this Policy and provide any required opt-outs. Where required by law, we honor Global Privacy Control browser signals as a request to opt out of sale or sharing.

6. Retention

We keep personal information for as long as your account is active and as needed to provide the Service. After you close your account, we delete or de-identify your information within [90] days, except where we must keep it longer to comply with law, resolve disputes, enforce agreements or maintain records of recall claims and transactions.

7. Security

We use administrative, technical and physical safeguards designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we learn of a security breach affecting your personal information, we will notify you as required by law.

8. Your choices and rights

• View and update most account and product information in your dashboard.
• Delete individual items or your entire account at any time.
• Turn off text messages (reply STOP) and marketing emails (unsubscribe link).
• Request a copy of your information or ask us to delete or correct it by emailing [privacy@yourdomain.com].

9. State privacy rights

Depending on where you live, including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon and other states with consumer privacy laws, you may have the right to:

• Know and access the personal information we have about you, and receive it in a portable format.
• Correct inaccurate personal information.
• Delete personal information.
• Opt out of the sale or sharing of personal information, targeted advertising and certain profiling. We do not sell personal information or use it for targeted advertising.
• Limit the use of sensitive personal information. We do not use sensitive personal information to infer characteristics about you.
• Not be discriminated against for exercising these rights.

To make a request, email [privacy@yourdomain.com] with the subject "Privacy Request." We will verify your identity before responding, generally by confirming information associated with your account, and will respond within 45 days, or as otherwise required by law. You may use an authorized agent; we may ask for proof of the agent's authority. If we deny your request, you may appeal by replying to our decision with the subject "Privacy Appeal," and we will respond within the time the law requires.

California notice at collection. In the past 12 months we have collected the categories of information described in Section 1: identifiers, customer records, commercial information (products owned and plans purchased), internet activity, approximate geolocation, and photos you upload. We use and disclose them for the purposes in Sections 2 and 3. We have not sold or shared personal information for cross-context behavioral advertising.

10. Children

The Service is not directed to children, and accounts are available only to people 18 or older. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

11. Changes to this Policy

We may update this Policy. If we make material changes, we will notify you by email or in the Service before they take effect. The "Last updated" date shows when it was last changed.

12. Contact us

[HomesCheckr LLC]
[Company mailing address]
Email: [privacy@yourdomain.com]

Read the Terms of Service · Back to HomesCheckr

Legal

Terms of Service

Effective October 29, 2026 · Last updated October 29, 2026

These Terms of Service ("Terms") are an agreement between you and [HomesCheckr LLC] ("HomesCheckr," "we," "us") and govern your use of the HomesCheckr website, apps and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

Please read Section 15. It requires most disputes to be resolved by individual arbitration and waives class actions and jury trials, unless you opt out within 30 days.

1. Eligibility and accounts

You must be at least 18 and able to form a binding contract to use the Service. You are responsible for the accuracy of your account information, for keeping your password secure, and for all activity under your account. If you use the Service on behalf of a business, you agree to these Terms on its behalf and confirm you have authority to do so.

2. What HomesCheckr does

HomesCheckr helps you keep track of appliances, building systems and roofs; estimates how much of their typical service life remains; checks the products you add against available recall information; and connects you with manufacturers and local service providers.

3. Lifespan estimates and recall information are not guarantees

• Lifespan estimates are general. They are based on typical service life for a type of product and the dates you provide. Actual life depends on installation, use, maintenance, climate and other factors. A product may fail before or long after its estimate.
• Recall checks may be incomplete or delayed. We rely on public sources and manufacturer data, which may be late, incomplete or inaccurate, and matching depends on the model and serial information you provide. HomesCheckr does not guarantee that it will identify every recall that affects your products. Always follow instructions from the manufacturer and from the U.S. Consumer Product Safety Commission (cpsc.gov).
• Not professional advice. The Service does not replace inspection, repair or safety advice from a qualified professional. If you suspect a product is unsafe, stop using it if it is safe to do so and contact the manufacturer or a professional. In an emergency, call 911.

4. Recall claims we file for you

When you ask us to file a recall claim, you authorize HomesCheckr to submit the information you provide to the manufacturer or its recall administrator on your behalf. You confirm the information is accurate and that you own or are responsible for the product. The manufacturer alone decides eligibility and provides the remedy. HomesCheckr does not provide the remedy, does not guarantee any outcome or timing, and is not responsible for the manufacturer's actions.

5. Local service providers and sponsored listings

• Service providers listed in HomesCheckr are independent businesses. They are not HomesCheckr's employees, agents or partners in a legal sense, and HomesCheckr does not perform, supervise or guarantee their work.
• Some providers pay HomesCheckr to appear first or pay a fee when you request a quote. These listings are labeled "Sponsored" or "HomesCheckr Recommended." We require featured providers to state that they are licensed and insured where required, but you are responsible for confirming licensing, insurance, pricing and suitability before hiring anyone.
• Any agreement for work is solely between you and the provider. Disputes about quotes, work quality, payment, warranties or damage must be resolved with the provider.

6. Plans, billing and automatic renewal

• Some features require a paid plan. Prices and features are shown before you subscribe.
• Paid plans renew automatically each month or year at the then-current price until you cancel. We charge your payment method at the start of each billing period. We will notify you before any price increase and, where required by law, before an annual renewal.
• You can cancel at any time online in your account settings. Cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial periods.
• Any free trial converts to a paid plan at the end of the trial unless you cancel before it ends. We will tell you the trial length and price when you start it.
• You are responsible for applicable taxes.

7. Text messages

If you opt in to text alerts, you agree to receive recurring automated texts from HomesCheckr at the number you provide. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help. Carriers are not liable for delayed or undelivered messages.

8. Your content

You keep ownership of the information and photos you add ("Your Content"). You grant HomesCheckr a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce and display Your Content to operate and improve the Service, and to share it as described in the Privacy Policy and as you direct. You confirm you have the rights to Your Content and that it does not violate any law or anyone's rights.

9. Acceptable use

You agree not to: break the law or violate others' rights; submit false recall claims or quote requests; impersonate anyone; upload malicious code; scrape, copy or resell the Service or its data without permission; interfere with or disrupt the Service; attempt to access accounts or systems you are not authorized to access; or use the Service to send spam.

10. Our intellectual property

The Service, including its software, design, text, graphics, the HomesCheckr name and logo, is owned by HomesCheckr or its licensors and protected by law. We grant you a limited, personal, non-transferable, revocable license to use the Service for its intended purpose under these Terms. If you send us feedback, we may use it without obligation to you.

11. Third-party services

The Service may link to or rely on third-party services, such as Google Maps, payment processors and manufacturer websites. Their terms and privacy policies apply to your use of them, and HomesCheckr is not responsible for them.

12. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement and accuracy. HomesCheckr does not warrant that the Service will be uninterrupted, error-free or secure, or that any lifespan estimate, recall match or service provider information is accurate or complete.

13. Limitation of liability

To the fullest extent permitted by law, HomesCheckr and its owners, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, data, use or property, or for any damage arising from a product failure, a recall, or the acts or omissions of any manufacturer or service provider. HomesCheckr's total liability for all claims relating to the Service is limited to the greater of the amount you paid HomesCheckr in the 12 months before the claim arose or $100.

Some states do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

14. Indemnity

You agree to defend, indemnify and hold harmless HomesCheckr from claims, damages and expenses, including reasonable attorneys' fees, arising from your misuse of the Service, Your Content or your violation of these Terms or of law.

15. Dispute resolution and arbitration

• Talk to us first. Before filing a claim, you agree to email [support@yourdomain.com] with a description of the dispute and try in good faith to resolve it for 30 days.
• Binding individual arbitration. Except as stated below, any dispute arising from these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this section.
• Class action and jury waiver. You and HomesCheckr each waive the right to a jury trial and to participate in a class or representative action.
• Exceptions. Either party may bring an individual claim in small claims court, or seek an injunction for misuse of intellectual property.
• 30-day opt-out. You may opt out of this arbitration agreement by emailing [support@yourdomain.com] within 30 days of first accepting these Terms, with your name and a statement that you opt out of arbitration.

16. Termination

You may stop using the Service and delete your account at any time. We may suspend or end your access if you violate these Terms, create risk or legal exposure for us, or if we stop offering the Service, and we will give notice where reasonable. Sections that by their nature should survive termination will survive.

17. Changes to these Terms

We may update these Terms. For material changes, we will notify you by email or in the Service at least 30 days before they take effect. Continuing to use the Service after changes take effect means you accept them.

18. General

These Terms are governed by the laws of [State where the company is formed], without regard to conflict-of-law rules, and, subject to Section 15, disputes will be heard in the state or federal courts located in [County, State]. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. These Terms and the Privacy Policy are the entire agreement between you and HomesCheckr about the Service.

19. Contact

[HomesCheckr LLC]
[Company mailing address]
Email: [support@yourdomain.com]

Read the Privacy Policy · Back to HomesCheckr